About us
About SignFreaks: The Chicago Team Behind the Sign
We bring more than 25 years of sign experience to every job, and your project is run by the people who draw, build, and hang the sign. Here is who does what, and how a job runs.
- One project manager per job
- Honest advice on repair or replace
- Drawings that match the permit
- Our own drawings
- Our own fabrication
- Our own install crew
- Our own service calls
How we got here
Built around the part most sign companies subcontract
The permit and the install are where sign projects fail, so those are the two we kept in-house.
- 25+ yrsof sign experience on the team, brought to every job we take on
- 4in-housestages we do ourselves: drawings, fabrication, install, and service
- 1contactproject manager who answers for your whole job, start to finish
Plenty of companies will sell you a sign. Far fewer will draw it to code, file it with the City, weld it themselves, and then climb the lift to hang it. The industry is set up around brokering that work out, and the customer ends up holding four phone numbers when something goes wrong on a tight deadline.
SignFreaks built the opposite. Drawings are made in-house, so the design and the permit set are the same document. Fabrication happens in our own shop, so a change on Tuesday means no renegotiating with a supplier. A licensed crew of our own installs the sign, and those same people come back if it needs fixing.
How we behave
Values, written as things we actually do
Anyone can claim integrity. These are the habits you can hold us to.
- Code
Code before design
We read the sign code before we draw a line, so you are never shown a design the City cannot approve.
- Honesty
Repair before replace
When a repair is the better spend, we say so, even when that means a smaller invoice for our shop.
- Permits
No made-up dates
We say what a permit usually takes and tell you when it runs long. We never promise a date we do not control.
- Limits
A clear no
We turn down installs we are not comfortable with, and we explain why instead of giving a vague excuse.
- Quotes
Price after the survey
We publish no price list, because a number without your site attached is one we would have to revise.
- Aftercare
We come back
If your sign goes dark in two years, the company that built it is the company that comes out to fix it.
The people
Who you deal with on a job
Four roles touch every project, and all four are our own people rather than suppliers.
On most sign jobs, the designer, the permit filer, the fabricator, and the installer have never spoken to each other. Here, the four work for the same company, so a question about a conduit run or a corner radius goes straight to the person who drew or built it, not to a middleman who has to relay it.
You do not need to know which of them to call. Your project manager keeps the schedule and the questions, brings in the others when a decision needs them, and tells you what is happening before you have to ask. You always know who holds the next step.
Project manager
Owns your schedule and your questions, so you never chase four vendors for one answer.
Sales and survey
Visits the site, measures the wall, checks the power, and reads the landlord’s rules.
Drawing office
Draws the sign to code, so the design you approve and the permit set are one drawing.
Shop and install crew
Builds the sign in our shop and hangs it with our own lift, with the electrical tied in.
A project, from your side
What working with us looks like
Five moments in a typical job, in the order you will meet them.
You send a photo
Most projects start with a photograph of a frontage and a sentence about a deadline. That is enough for us to say if the sign is possible and roughly what it involves.
We come and measure
The survey is free, and it is where the real constraints appear: what the wall is made of, if there is power where the sign needs it, what the landlord requires, and how a lift would get in.
You see it on your building
The design comes back as a mockup on a photograph of your own elevation, at real size. This is the point to change your mind, and people do.
We file the permit
We prepare the drawings, file the application, and handle the back-and-forth with the reviewer. You are told what stage it has reached instead of having to ask.
It gets built and hung
The sign is fabricated in our shop and installed by our crew, with the electrical connected and tested and the inspection booked. After that, we answer for it.
Come and talk to us
Book a time at our Chicago, Oak Brook, or Burr Ridge office and you will sit with the person who would run your job. Or send a photo and we will start there.
In their words
Google reviews from all three offices
Excerpts from the Google reviews of our Chicago, Oak Brook, and Burr Ridge offices, quoted as the customers wrote them.
- Fast turnaround
“Very quick and thorough! Debby was great to work with fast, and the sign was delivered with really great quality. Great communication, speed and quality!”
Laura RoeGoogle review, Chicago office - Vestibule for a high-rise tenant
“Sign Freaks was onsite the very next day, submitted a competitive quote in record time … Our project manager, Mansur, was a pleasure to work with and truly went above and beyond.”
Kayla MckinneyGoogle review, Oak Brook office - Repeat customer
“Great service, great product at a fair price. Nice people who follow up immediately. After working with them on a few projects, I wouldn’t recommend anyone else.”
Santiago LeonGoogle review, Burr Ridge office
Find us
Three offices, by appointment only
Appointments are deliberate: the sales team is usually out on site, and we would rather you met the right person than whoever was in.
Burr Ridge
Mailing Address & Sales Office
241 S Frontage Road, Suite 42Burr Ridge, IL 60527
By appointment only
Chicago
Sales Office
320 W Ohio St., Suite 3WChicago, IL 60654
By appointment only
Oak Brook
Sales Office
1415 W 22nd St, Tower FloorOak Brook, IL 60523
By appointment only
Reach us
Fastest ways to get an answer
- Phone
- (872) 250-4743
- info@signfreaks.com
- Hours
- Mon – Fri, 8:00 am – 5:00 pm
Questions
Questions about SignFreaks
Call (872) 250-4743, Monday to Friday, 8:00 am to 5:00 pm.
Questions we get asked
What should I know about SignFreaks?
We are a commercial sign company in Chicago with sales offices in Chicago, Oak Brook, and Burr Ridge. We design, permit, build, install, and repair signs with our own people, and the company overview covers what we make and where we work.
Is Sign Freaks the same company as SignFreaks?
Yes, the two spellings are one Chicago company, registered with the City as Sign Freaks, Inc. Both reach the same offices, the same crew, and the same phone number, (872) 250-4743.
How long have you been making signs in Chicago?
Our team brings more than 25 years of sign experience to every job, and that experience sits in the people who draw, build, and install the work today. The best way to judge it is the finished work, so the portfolio shows real projects across the City and the suburbs.
Who owns the company, and how do I email it?
To reach the owner or the office, call (872) 250-4743 or send a message through the contact page, and the office will route it. On an active job, your project manager is the day-to-day contact.
Do you do the work yourselves or subcontract it?
We do the drawings, fabrication, installation, and service calls with our own people. That is why the crew that hangs your sign through our sign installation service is also the crew that comes back to fix it.
Who will I deal with during a sign project?
You deal with one project manager from the first photo through the final inspection, and that person brings in the drawing office, the shop, and the install crew as needed. Sales visits happen by appointment because the sales team is usually out on site.
Are you a licensed and insured sign contractor?
We are a licensed Chicago sign contractor, and the crew works under business and liability insurance. The license also covers filing your sign permits with the City, and we share the insurance certificate on request.
Can I visit your offices?
You can visit any of our three offices in Chicago, Oak Brook, or Burr Ridge by appointment, so the person who would run your job is there to meet you. The areas served page lists every town we work in.