At SignFreaks, your privacy is a priority. We are dedicated to safeguarding the personal data you provide and ensuring clarity in our methods of collecting, utilizing, and protecting your information. This Privacy Policy outlines how SignFreaks gathers, employs, reveals, and safeguards your information when you access our website, utilize our services, or engage with us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

  • The information you provide when completing forms on our site, reaching out to us, or making a purchase, includes your name, email address, phone number, business name, and other details.

b. Transactional Information

  • Billing information, payment methods, and details of purchases or services requested.

c. Website Usage Data

  • Information about how you access and use our website, including IP addresses, browser type, referring/exit pages, and clickstream data.

d. Cookies and Tracking Technologies

  • Cookies, pixels, and other tracking technologies to enhance your browsing experience and personalize content.

2. How We Use Your Information

The information we collect is used to:

  • Handle and complete orders, encompassing payment handling and delivery arrangements.
  • Offer assistance to customers and address questions.
  • Dispatch marketing messages, promotions, and updates regarding our services (with your permission).
  • Enhance our website, services, and user experience via analytics.
  • Adhere to legal requirements and uphold our terms and conditions.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

  • Companies we collaborate with for payment processing, order fulfillment, email communications.
  • If required by law, to comply with legal processes or protect our legal rights.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Carrier Compliance

Message and data rates may apply. Message frequency varies based on user interactions. For assistance, reply “HELP” or contact us using the information above.

5. Data Security

We utilize industry-standard practices to safeguard your personal information against unauthorized access, modification, disclosure, or destruction. This encompasses encryption, firewalls, and safe servers. Although we aim to employ commercially reasonable methods to safeguard your data, transmission methods over the Internet are only partially secure.

6. Your Privacy Rights

You have the following rights concerning your personal information:

  • Access and Portability: Request a copy of our data about you.
  • Correction: Update or correct your information.
  • Deletion: Request that we delete your data, subject to legal and contractual obligations.
  • Marketing Preferences: Opt out of marketing communications by following the “unsubscribe” link in emails or contacting us directly.

7. Cookies and Tracking

When you access our website, cookies are tiny data files that get saved on your device. They assist us in grasping user preferences, enhancing site performance, and providing relevant content. You can adjust cookie settings via your browser. Turning off cookies could impact your experience on the website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for these external sites’ privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We might revise this Privacy Policy occasionally to indicate modifications in our practices or for other operational, legal, or regulatory purposes. All updates will be shared on this page, and the effective date will be adjusted as needed.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: info@signfreaks.com
  • Phone: (872) 250-4743
  • Address: 4809 N California Ave (Suite-A) Chicago, IL 60625

Your trust is important to us. Thank you for choosing SignFreaks for your signage needs.