Greetings from SignFreaks! By using or accessing our website and services, you consent to adhere to and be obligated by the subsequent terms and conditions. Kindly review these thoroughly before utilizing our services. If you disagree with these terms, kindly avoid using our website.

1. Introduction

SignFreaks focuses on delivering top-notch, personalized signage options. Our objective is to assist companies in enhancing their brand presence through outstanding designs and artistry. These Terms create a legally binding contract between you (“the user”) and SignFreaks (“we,” “our,” or “us”).

2. Definitions

Website: Denotes the SignFreaks site (https://signfreaks.com) and all related materials.

User: Denotes any person or organization utilizing the website or services.

Services: Indicates all provisions, encompassing bespoke signage design, production, installation, and upkeep.

Content: This term denotes all resources present on the website, encompassing text, images, videos, and graphics.

3. Eligibility

By utilizing our website or services, you acknowledge that:

  • You must be a minimum of 18 years old.
  • You possess the legal ability to engage in enforceable contracts.
  • All the details you submitted are precise and thorough.

4. Use of the Website

Prohibited Activities

You are not permitted to use the website for:

  • Any illegal or deceitful intentions.
  • Distributing harmful software or participating in actions that may damage our website or systems.
  • Gathering or obtaining personal data from other users without their permission.

Account Security

By creating an account on our website, you are responsible for keeping it confidential and secure. Inform us immediately of any unapproved usage.

Service Limitations

We aim for excellence in every project; nonetheless:

  • We cannot ensure the exact duplication of user designs because of material and design limitations.
  • Delays can arise from permitting requirements, weather conditions, or other unexpected situations.

5. Pricing, Payments, and Taxes

Quotes: All pricing is provided in written quotes and may change due to modifications in project scope.

Deposits: A non-refundable deposit is needed for projects before starting production.

Taxes: All prices do not include applicable taxes unless mentioned.

6. Order Modifications and Cancellations

  • Your order needs to be modified in writing within 72 hours of its placement.
  • Cancellations might result in charges to account for materials and labor costs that have already been incurred.
  • Refunds are not assured for personalized products but may be evaluated in rare circumstances.

7. Installation and Maintenance

SignFreaks provides expert installation services in the Chicago region:

  • The client must ensure that the installation location satisfies all requirements (e.g., permits, availability of power).
  • We offer maintenance services as specified in separate agreements.

8. Intellectual Property

Every element on the SignFreaks website, such as logos, designs, images, and written content, is safeguarded by copyright and trademark legislation. You cannot utilize our intellectual property without obtaining prior written approval.

9. Warranty and Disclaimer

Limited Warranty: We guarantee that our products are devoid of defects in materials and craftsmanship for 12 months starting from the date of delivery or installation.

Exclusions: The warranty excludes damages from misuse, unauthorized alterations, or regular wear and tear.

Disclaimer: Services and products are offered “as is” without any further warranties unless specified.

10. Limitation of Liability

To the fullest extent allowed by law:

  • SignFreaks is not responsible for any indirect, incidental, or consequential damages arising from using our website or services.
  • Our overall liability is restricted to the sum the user pays for the particular service or product.

11. Third-Party Services and Links

Our site might feature links to external websites or utilize third-party services for payment processing, shipping, or other functions. SignFreaks holds no responsibility for the practices or content found on third-party websites.

12. Privacy Policy

Your access to our website and services is governed by our Privacy Policy, which outlines how we gather, utilize, and safeguard your information.

13. Termination

We maintain the right to suspend or terminate access to our website or services without prior warning for breaches of these Terms or any relevant laws.

14. Governing Law

The legislation of the State of Illinois regulates these Terms. Any conflicts that originate from or pertain to these Terms will be settled solely in the courts located in Chicago, Illinois.

15. Amendments to Terms

SignFreaks holds the right to modify these Terms without advance notice. Any modifications will take effect instantly upon being posted on this page. Users are urged to check these Terms periodically.

16. Affiliated Business and Installation Subcontractor

For all services provided under this Agreement, the parties acknowledge and agree that Sign Services Plus LLC, an affiliated business of SignFreaks, Inc., will serve as the designated installation subcontractor.

Independent Operations

Sign Services Plus LLC operates as a separate and independent entity while maintaining a close affiliation with SignFreaks, Inc. Specifically, Sign Services Plus LLC provides specialized installation services to ensure the high-quality and professional execution of signage installation.

Responsibilities and Coordination

  • SignFreaks, Inc. is responsible for the overall management, project oversight, and client communications throughout the project.
  • Sign Services Plus LLC is responsible for the technical execution and installation of the signage as outlined in this Agreement.

Both parties will collaborate closely to guarantee prompt delivery and high-quality completion of the services. Under this Agreement, SignFreaks, Inc. maintains complete responsibility for the execution and results of the installation tasks performed by Sign Services Plus LLC in its role as a subcontractor.

17. Contact Information

If you have any questions or concerns about these Terms and Conditions, please reach out to us:

Address: 4809 N California Ave (Suite-A), Chicago, IL 60625
Email: info@signfreaks.com
Phone: (872) 250-4743